Request Help by Email
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If you are having difficulty with your MP3 download albums, the fastest way to solve the problem is to review the downloads help pages here on the website.
Choose the help page for the type of computer you are using:
If you don't find the information you need on the downloads help pages, then fill out the form below to request support by email. We will reply within one business day with instructions on how you can complete your downloads and access your music.
DOWNLOADS SUPPORT REQUEST FORM
Fill out all fields of this form.
Complete information is needed to find the solution.
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