Sequoia Records Privacy Policy

Your privacy is important to us at Sequoia Records, and we are committed to protecting it. This notice explains our online information practices and the choices you can make about how your information is collected and used.

This policy applies to all information submitted or collected on the Sequoia Records website. Depending on your interaction with our site, you may be able to:

• Purchase merchandise
• Make requests or inquiries
• Register to receive updates or materials

The types of personal information we may collect include:

• Name
• Address
• Email address
• Phone number
• Credit card information (for merchandise purchases)

Credit Card Security

We never store or retain your credit card information on our server. All credit card transactions are processed in encrypted form through a secure payment gateway. If you submit information about another person (for example, to send a gift), we may collect the recipient’s name and email address solely to fulfill your request.

• Order Fulfillment:
  When you place an order for merchandise or make a request, we use the information you provide about yourself (or others, if purchasing a gift) only to complete that order or request. We do not share this information with outside parties except as necessary to fulfill your request.
• Promotions and Personalization:
  If we offer gift cards or personalized promotions, the information you provide is used only for that purpose and disclosed only to the intended recipient.
• Email Communication:
  Return email addresses are used only to answer the emails we receive and are not shared with outside parties or used for unrelated purposes.
• Account Registration:
  If you register for an account to make future orders easier, your credit card information is never stored in your user account. Each time you make a purchase, your payment information is processed securely and is not retained on our website.
• Aggregate Data:
  We may use non-identifying, aggregate information to improve our website and for analytical purposes (for example, reporting the number of visitors to a page). This data does not identify individuals.
• No Unrelated Use:
  We never use or share personally identifiable information provided to us online in ways unrelated to those described above without also providing you an opportunity to opt out or otherwise prohibit such unrelated uses.

We do not use cookies or other tracking technologies on our website.

We retain your personal information only as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law.

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have implemented appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

Protecting the privacy of children is especially important. We do not knowingly collect or maintain information from those we know are under the age of 13, and no part of our website is intended to attract or be used by anyone under 13.

If you have registered an account on the Sequoia Records website, you can access and update your personal information by editing your account. To correct any errors in your information, you may also send us a request detailing the correction. For your security, we may take reasonable steps to verify your identity before granting access or making corrections.

If you have any questions or concerns about our privacy practices, please contact us at [email protected].

Depending on your location, you may have certain rights regarding your personal information, such as the right to access, correct, or delete your data. If you wish to exercise these rights, please contact us at [email protected].

We may update this Privacy Policy from time to time.  Current Version Published: May 5, 2025

By using the Sequoia Records website, you acknowledge that you have read and understood this Privacy Policy.